Troubleshooting
Articles
Nothing happens when I connect rekordbox for iOS (ver. 4) to the USB terminal of a CDJ/XDJ/DJM.
07/26/2022
I’ve connected my mobile device and DJ equipment to the same Wi-Fi network, but even if I tap [Connect to CDJ/XDJ] in rekordbox for iOS, it won’t connect to the DJ equipment.
07/26/2022
When I connect to DDJ-200 with Bluetooth, there is no sound from the MASTER output terminals and headphones output terminals of DDJ-200.
12/11/2023
If you add the Cloud Option, launch rekordbox for iOS, and turn on the Cloud Library Sync, you will be unable to operate rekordbox for iOS.
12/11/2023
When PRO DJ LINK is connected, the tracks of the streaming service is not displayed on DJ equipment or mobile device.
12/11/2023
When I connect to DDJ-FLX4 with Bluetooth, there is no sound from the MASTER output terminals and headphones output terminals of DDJ-FLX4.
12/11/2023
When I connect to DDJ-FLX4 with a USB cable, there is no sound from the mobile device.
12/11/2023
When I connect to DDJ-FLX4 with Bluetooth and press the Headphones CUE buttons (channel)/(master), there is no sound from the DDJ-FLX4 headphones.
12/11/2023
I rotated the mobile device sideways, but the screen does not become DJ screen.
12/11/2023
“Failed to activate the mobile device. Wait a while and try activating again.” was displayed when I tried to activate the mobile device. What do I do next?
12/11/2023
I can’t play tracks from my iOS Music app via rekordbox for iOS.
07/26/2022
I can’t use track search when a rekordbox for iOS track is loaded to DJ equipment.
07/26/2022
I can’t call up a Hot Cue on another track when a rekordbox for iOS track is loaded to DJ equipment.
07/26/2022
When rekordbox for Mac/Windows (ver. 5) is connected via Wi-Fi, the error message [No mobile device is found] appears and it won’t connect with rekordbox for iOS/Android (ver. 3).
07/26/2022
I connected rekordbox for Mac/Windows and rekordbox for iOS/Android to the same Wi-Fi router, but I can’t find my mobile device in rekordbox for Mac/Windows.
07/26/2022
I can’t import some tracks to rekordbox for iOS.
07/26/2022
Even if I tap [Connect to CDJ/XDJ] in rekordbox (iOS) on iOS 14 or later, it won’t connect to the DJ equipment.
07/26/2022
Why can’t I find my mobile device in rekordbox (Mac/Windows) even when I tap [Connect to rekordbox (Mac/Win)] in rekordbox (iOS) on iOS 14 or later?
07/26/2022
