Billing and Payments
Articles
Can I change my subscription payment option from monthly to yearly (or vice versa)?
07/05/2022
If I change my subscription to the monthly payment option in the middle of a yearly payment cycle, will you refund the rest of my yearly payment?
07/05/2022
I’m thinking about buying a Hardware Unlock device. Can I cancel my rekordbox subscription before it expires and get a refund?
07/05/2022
I’ve bought a Hardware Unlock device. Can I cancel my rekordbox subscription before it expires and get a refund?
07/05/2022
I’d like to transfer my rekordbox subscription to someone else. What should I do?
07/05/2022
How can I update or change my payment method?
07/05/2022
Can I pay for a 12-month subscription up-front or pay for more than one month at a time?
07/05/2022
Do you offer discounts for students?
07/05/2022
I already subscribe to a rekordbox plan. Can I use the coupon?
07/05/2022
I cannot register my product on pioneerdj.com. I am unable to log in?
07/05/2022
I’m using the 30 Day Free Trial subscription plan. When will the paid subscription start?
07/05/2022
How can I change my credit card for my subscription?
07/05/2022
I used my coupon to start a subscription plan, but then canceled the plan. Can I use the same coupon to resubscribe?
07/05/2022
My credit card was declined.
07/05/2022
Can I view my rekordbox billing history or monthly invoices?
07/05/2022
I signed up for a monthly subscription plan with a promotional offer and then it changed to an annual plan. Will the promotional offer still apply?
07/05/2022
I signed up for a monthly subscription plan with a promotional offer and then changed it to another monthly plan. Will the promotional offer still apply?
07/05/2022
I forgot my coupon code for the “Special rekordbox offer for CDJ, XDJ, and DJM owners”.
07/05/2022
How can I check the discount period of the coupon code applied on the cart page?
07/05/2022
There’s been an issue with payment and my account has been put on hold. How do I get this resolved?
07/05/2022
When will I be billed? Can I choose the date?
07/05/2022
Are there any other additional costs with the rekordbox subscription charge?
07/05/2022
I’m using the 30 Day Free Trial subscription plan. Will you send me an email before it switches to the paid subscription?
07/05/2022
How can I check the renewal (payment) date of my subscription plan?
07/05/2022
