Troubleshooting
Articles
I can’t use the Lyric function.
07/06/2022
''Communication with rekordboxAgent failed.” appears when I start rekordbox ver. 6.
07/06/2022
I don’t know where to enter the license key that came with my DJ equipment.
07/06/2022
My iTunes Library does not display
07/06/2022
When analyzing tracks, [Vocal] is grayed out and I can’t select it.
07/06/2022
I cannot record audio in PERFORMANCE mode.
07/06/2022
When using Cloud Library Sync, rekordbox responds slow.
07/06/2022
After updating the rekordbox to ver. 6, playlists which were being synchronized using the SYNC MANAGER were deleted from a device.
07/06/2022
I cannot record audio in EXPORT mode.
07/06/2022
I exported tracks of iTunes Playlist to USB/SD device using rekordbox ver. 5, then edited the track data (cues, beatgrid, ratings) on a DJ player. Can I use [Update Collection] of rekordbox ver. 6 to get the edited track data back to my collection?
07/06/2022
The sound of the recorded file is distorted.
07/06/2022
The rekordbox [LINK] button does not show up when I connect my computer to the CDJ/XDJ with a LAN cable.
07/06/2022
When a track is loaded to the deck, the following message is displayed and the track cannot be loaded: “Analysis Failed. There is not enough memory available.”
12/05/2023
The “Copying music files” dialog appears every time when starting rekordbox. Is there any way to prevent this dialog from appearing?
12/05/2023
Exported SD memory cards or USB storage devices could not be recognized by DJ equipment, and tracks are not displayed.
07/06/2022
What DJ equipment can automatically select decks for lighting in PERFORMANCE mode?
07/06/2022
The BeatGrid and CUE points shifted after changing the [Streaming Audio Quality] for SoundCloud or TIDAL.
07/07/2022
When [3Band] is selected in [Preferences] > [Waveform] > [Color], the [Full/Preview Waveform] radio buttons are grayed out and [Full Waveform] cannot be selected.
07/07/2022
“Converting your library” message appears at an unintended time.
07/07/2022
Automatic separation of recording (to detect silence between tracks to automatically create a separate file for each one) doesn’t work correctly.
07/07/2022
When I imported recorded files to iTunes, the Tag information I entered when recording was not reflected to iTunes.
07/07/2022
