When the license key is entered, the message “rekordbox could not write a license file to the following folder. Please check the settings of anti-virus software.” is shown, and activation is not successful.
The security features or software of your OS are preventing the files required for activation from being written to the folder.
- If you are using Windows Defender, temporarily disable the [Controlled Folder Access] setting and attempt activation again. (*1)
- If you are using security software, temporarily disable [Ransomware protection] and attempt activation again. (*2)
*1 You can also add rekordbox to the list of [Allowed Apps]. For this, use the rekordbox program file (C:\Program Files\Pioneer\rekordbox 5.x.x\rekordbox.exe).
*2 There is also a setting available to set the files to be written to the following folder.
For Mac: /Users/Shared
For Windows: C:\Users\Public\Documents
