When a major update of rekordbox is released, what happens to the customer support for the previous version?

Our technical support will continue for 6 months after major updates.

After a certain period of time, customer support will be limited for previous versions.

Note: Our technical support refers to technical support for inquiries about specifications, operation methods, and problems. This excludes inquiries about license activation.

Note: The version of rekordbox

The version of rekordbox is described using three numbers shown as below. The numbers that make up a version are referred to as follows:

Example: ver. 6.5.3

6: major version

5: minor version

3: patch level