The sound is interrupted or noise can be heard.

The problem may be one of the followings:
1. There is an obstacle that blocks radio waves between the speakers and the Bluetooth device.
-> If there are walls etc. between the speakers and the device, communication will be hindered. Move the speakers and the connected Bluetooth device close to each other so that the sound is not interrupted.

2. If you use a Bluetooth device such as a smartphone, tablet, or laptop and running multiple applications, the load on the device is heavy.
-> Exit unused applications on the Bluetooth device to reduce load.

3. You are streaming tracks playing on the Bluetooth device via Wi-Fi.
-> If you play tracks in the device and there is no sound interruptions, the communication load of Wi-Fi is the cause. Please refrain from using Wi-Fi on multiple devices at the same time.

4. Equipment such as microwave oven, wireless LAN router, cordless phone is used nearby.
-> These devices may interfere with Bluetooth communication. Please do not use them near the speakers.