Gradient Border

Unable to use the headphones. How can I reset all information including pairing?

 you become unable to use the device, you can reset the headphones.
[Reset procedure]
1. Press the multifunction button and “+” volume button simultaneously for at least 5 seconds while the power is on.
All previous operations will be reset. (Information on registered devices will also be deleted.)
After resetting, the power is turned off.

One Through Music

Find answers from our worldwide Community of expert fans

Visit the community