Sound skips, cuts, or is affected by noise.

rekordbox for Mac/Windows
Three main factors can cause this and there are three possible countermeasures.

■When buffer size is the cause
If the buffer size is too low, sound cutting or noise may occur.
You can adjust buffer size in rekordbox [Preferences] < [Audio] < [Buffer size].

First, select a large value such as 1024. If the problem clears up, adjust to a value small enough that you can’t feel a delay (latency).
*The appropriate value depends on the system environment.

■When the connection or other equipment is the cause
An unstable connection with your PC/Mac may cause these problems.
To solve this, shut down your PC/Mac and disconnect all other USB devices and USB hubs.
Then, connect the unit directly to a different USB port.

■When your system (PC/Mac) is the cause
The following may solve the issue:
- Quit all other applications
- Disconnect from the internet and exit security software
- Turn off wireless connections such as Wi-Fi or Bluetooth
- Turn off power-saving settings

If your computer's system doesn’t meet the requirements of rekordbox, it may cause an issue.
Read details on system requirements [here].

Serato DJ Pro
Three main factors can cause this and there are three possible countermeasures.

■When buffer size is the cause
If the buffer size is too low, sound cutting or noise may occur.
You can adjust buffer size in Serato DJ Pro [Setup] < [Audio] < [USB Buffer size].
First, select a large value such as 20 ms. If the problem clears up, adjust to a value small enough that you can’t feel a delay (latency).
*The appropriate value depends on the system environment.

If your computer's system doesn’t meet the requirements of Serato DJ Pro, it may cause an issue.
Read details on system requirements [here].