Sound comes out of my headphones or speakers incorrectly. [Serato]

There are three things to consider: settings, operation, and connection.

Please check each in the following sequence:

1) Confirm the settings on the Serato DJ Pro screen

1. Check if the [Error: Failed to connect audio!!] or [Driver Not Installed] message shows at the bottom of the screen.

If it is shown, see XDJ-RX3 FAQ > [The message [Error: Failed to connect audio!!] is shown, or the virtual deck disappears immediately on the Serato DJ Pro screen]

2. Click the icon in [My Serato] in the upper right area of the screen.

3. Check that [Serato DJ Pro is hardware activated.] and [XDJ-RX3] are shown on the screen.

If they aren't shown, see XDJ-RX3 FAQ >[The Serato DJ Pro screen doesn't react to anything I do on the XDJ-RX3 when it's connected]

2) Check the volume level operation

1. Play a track.

2. Set the TRIM knob to the center (12 o’clock).

3. Slide the channel fader to the top.

4. Slide the crossfader to the center.

5. Turn the MASTER LEVEL knob to 2 o'clock.

If the MASTER LEVEL indicator lights up more than halfway, there’s no problem in the settings and operation.

If you don’t hear any sound from the headphones at this point, check the following:

6. Turn the HEADPHONES MIX knob to the center.

7. Turn the HEADPHONES LEVEL knob all the way to the left.

8. Press the MASTER CUE button.

9. Turn the HEADPHONES LEVEL knob slowly to the right.

3) Check the connection of speakers and headphones

For details, see the Quick Start Guide.

Even if you’ve already connected them, disconnect and reconnect them to make sure they’re connected properly.

*It's not possible to output audio from PC/Mac speakers.

You can read the Quick Start Guide [here].