My USB storage device or SD card was already authenticated with another Pioneer DJ account in rekordbox CloudDirectPlay so I can’t authenticate it. What should I do?

If your USB storage device or SD card is authenticated with another Pioneer DJ account, you'll need to cancel the authentication using one of the following methods.

1. If you have multiple accounts: Switch the account to the account that authenticated the device, then cancel the authentication.
2. If the account belongs to someone else: Ask the person to cancel the authentication.
3. Back up the contents of the USB storage device or SD card, then format it.