Audio distortion, glitches, clicks, dropouts or noise

Please check the following items:

1. Is your computer spec above the minimum requirements for the DJ software?
　Serato DJ Lite – General > What are the system requirements (recommended operating environment) for Serato DJ?

2. Are the knobs and sliders for volume level appropriately adjusted?
　Read this category first when you see a trouble > No audio output through the master output or headphones.

3. Is the buffer size appropriately adjusted?
　Functions > How should I adjust the buffer size?

4. Are the input levels of MIC and other connected devices appropriate?
　Troubleshooting > Microphone output sound is distorted.

5. Isn't the Key Lock turned on?
When the Key Lock is turned on,
sound quality sometimes changes depending on tracks you play due to the key control process for keeping the same key.
This is not a defect but a normal process which is unavoidable.

6. Don't you use a USB hub?
Please do not use a USB hub. Please connect DDJ-SB3 directly to your computer's USB terminal.

7. Don't you have other applications run background?
Please close all the applications including a screen saver and resident software.
(Please ensure the internet access is cut off to secure your computer before closing the virus security software.)

8. Is the USB cable correctly connected?
Please connect your computer to DDJ-SB3 using the included USB cable.

9. Is your computer on power saving mode?
Please cancel the power saving mode of your computer.

10. Does your computer have Blue Tooth or other wireless connection?
Please turn off Blue Tooth or other wireless connections.

11. Aren't any other USB devices than DDJ-SB3 connected to your computer?
Please disconnect all the USB devices including external hard discs
and key boards from your computer depending on your computer models.
Then, check how it works.

12. When your computer has multiple USB ports, please try using another port to check how it works.