If you think there may be a problem with the unit, first check the items below.

If you think there may be a problem with the unit, first check the items below.

1. Is the driver software installed?

To use this unit,you must install the dedicated driver software.

For the installation procedure, check the operating instructions.

2. Is a USB connection device other than the DDJ-SB2 connected to the computer?

With all other USB connection devices other than the DDJ-SB2 disconnected, turn the DDJ-SB2 power’s off,

quit Serato DJ Intro, then turn the DDJ-SB2’s power back on.

Once the DDJ-SB2’s startup illumination is finished, launch Serato DJ Intro.

3. Are the DDJ-SB2’s knobs and switches set appropriately?

-> Check the DDJ-SB2’s knobs and switches.

Frequently asked questions

-There is no response when the jog dial is touched.

-Sound skips, sound is interrupted, sound is distorted or there is noise.

Look for other symptoms.

-> Troubleshooting

-> Troubleshooting - Serato DJ software

Exchanging DJ information with other users

-> To the Pioneer DJ forum

-> To the Serato DJ forum