When I connect DDJ-SX3 to my Windows computer, “NO COMPATIBLE DJ DEVICE CONNECTED” is displayed on the screen and the virtual deck is not displayed.
1. The dedicated driver software must be installed before using this unit.
You can download the driver software from this page.
2. This unit and the computer must be connected properly. For details, see "Basic operation" in the operating instructions.
If the computer can not be connected properly, close the DJ software, disconnect the USB cable, then reconnect the USB cable and relaunch the DJ software.
3. Check the sound settings on the computer. Go to the instructions in the following link. You may replace DDJ-1000 with DDJ-SX3 when you go through the steps.
4. Is the MIDI controller setting of DDJ-SX3 set to "Forcefully use the unit as the general MIDI controller"?
Enter the utilities mode and if the [ROLL Mode] button on the left deck is lit, press the [HOT CUE Mode] button. For details, see "Utilities modes" in the operating instructions.
