No sound is produced when using in combination with Virtual DJ 8.

(1) Is the dedicated driver installed on the computer?

It is necessary to install the dedicated driver software on the computer before connecting the unit to the computer.

The following OS are compatible with the driver software:

Windows

　　Windows 7...32-bit/64-bit

　　Windows 8...32-bit/64-bit

　　Windows 8.1...32-bit/64-bit

Mac OS

　　Mac OS X 10.9/10.8/10.7/10.6　32-bit/64-bit

　　For details, see the operating instructions "Installing the driver software".

(2) Are the unit and the computer properly connected via USB cable?

The unit and the computer must be properly connected.

*The unit and the dedicated driver software are only compatible with Hi-Speed USB.

　　Confirm whether your computer, USB port or USB cable supports Hi-Speed USB.

(3) Is the VirtualDJ 8 software up to date?

Also, refer to "Software compatibility" of "DDJ-SZ" on the Pioneer DJ support page for Virtual DJ 8 compatible OS.

(4) Is the position of the input selector switch of the mixer set to [USB DECK*]?

Turn and set the input selector switch to [USB DECK*].

(5) Is [TRIM] set to the proper position?

Adjust [TRIM] such that the orange indicator on the channel level indicator lights up at the peak level.

(6) Is [MASTER LEVEL] set to the proper position?

Adjust [MASTER LEVEL] such that the orange indicator on the master level indicator lights at the peak level.

(7) Are the terminals or plugs dirty?

Wipe any dirt off the terminals and plugs before connecting.

(8) This may be caused by a wrong order of launching devices. DDJ-SZ should be first connected to a computer and turn on the power of DDJ-SZ. After waiting until startup illumination is finished, launch the DJ software.