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Is the file copyright-protected (by DRM)? Copyright-protected files cannot be played.
Also, there is a possibility that the file is damaged, the file name has been changed, or the file has been moved. Use the status icon of the library to check. For details, see "Operation and Management of Library" in the Serato DJ Software Manual.
Obtain the Serato DJ Software Manual from the following Serato website.
One Through Music

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