The jog dial does not respond to touching.

Check the following.

(1) Is the jog dial dirty?

　　An electrostatic system is used as the detection method in the jog dial of this unit.

　　Therefore, if the jog dial is dirty or the user has hand cream on their hands, it may not respond.

　　When cleaning the jog dial, wipe it with a dry soft cloth.

　　If it is very dirty, prepare a 5:1 or 6:1 solution of water and neutral detergent, immerse a soft cloth in the solution and wring it out well, wipe off the dirt with the cloth, and then wipe the jog dial with a dry cloth.

(2) Does the jog dial respond when touched while touching some other metal part of the unit?

　- If the jog dial does not respond to touching, the unit may be malfunctioning

　　　　If the jog dial responds to touching, the unit may be affected by a connected device.

　- The jog dial’s touch sensor may not work properly depending on the computer (e.g., a BTO computer) or amplifier connected to the unit or the connection environment (ground connection status, etc.) of that device.